Contractor wages are being raised to a minimum of $20 per hour in the San Francisco Bay area, NY and Washington, D.C., as well as $18 per hour in Seattle. Content reviewers will get even more: "We'll pay at least $22 per hour to all employees of our vendor partners based in the Bay Area, New York City and Washington, D.C.; $20 per hour to those living in Seattle; and $18 per hour in all other metro areas in the U.S.", the company said in its blog post. That's an increase from the $15 minimum wage that Facebook set in 2015.
Facebook is raising how much it pays USA contractors who do some of its most taxing work, including watching violent and other objectionable material for possible removal. The move follows criticism that Facebook underpays content moderators forced to constantly slog through the worst digital detritus that humanity has to offer. Facebook said they'll pay at least $22 per hour to employees of vendor partners in the Bay Area, NYC and Washington. Seattle-based moderators will receive a minimum of $20 an hour.
Facebook on Monday said it will boost pay and support programs for United States contract workers hammered by the stress of having to review offensive content flagged at the social network. For starters, this change only applies to contract workers in the US, and a chef in Seattle will not see as large of a raise as one in San Francisco.
Facebook on Monday announced pay raises for thousands of contract workers, as well as support services for content moderators, less than one week after The Post detailed grievances from workers who say they are treated as second-class citizens at the tech giant.
Silicon Valley has developed a poor reputation for its treatment of contract employees, who do necessary and important work but often for much less pay and far fewer perks than company staff. Google has tens of thousands of contract workers who handle everything from staffing the cafeteria to testing self-driving cars. Facebook employs 15,000 contract moderators globally - more than any other tech company. The company does not share the numbers of contract workers it has. In recent months, some employees at the company have begun pressuring management to make larger changes, by bringing up working conditions for contractors at meetings and supporting efforts by organized labor.
Facebook said its decision to increase wages is not a direct response to negative press coverage. "We started this process middle of previous year", Gale said. When a graphic image or video is flagged, Facebook said the graphic elements can now be blurred out at first look.
The company said it would now require contractors to provide on-site counseling during all hours of operation and not just certain hours of each shift.
Employee activism at places such as Google and Facebook has placed a spotlight on contract workers.
Content reviewers for the world's largest social network deal with disturbing content including suicides, violence and sexually graphic posts.