AT&T becomes first carrier to block robocalls by default

AT&T becomes first carrier to block robocalls by default

New customer lines will now come with the anti-robocall service, AT&T confirmed earlier today while existing customers will have the new feature automatically added to their accounts over the coming months.

AT&T customers could soon be free of having to deal with annoying spam calls - or at least that's AT&T's plan.

Custom Call Controls† lets you choose call categories to accept, block, or send to voicemail.

The ruling requires that phone carriers use "reasonable" call data to make decisions on what counts as a robocall, inform customers of the automat blocking and provide customers with an opportunity to opt out of the service. Customers will be notified by text message when the service is added.

In the recent past Robocalls have literally become a menace.

Spam calls can not only be irritating, but often they are illegal scams.

"The FCC has been a tremendous partner in the war on robocalls", said Joan Marsh, executive vice president of regulatory & state external affairs for AT&T Communications. "AT&T remains committed to working with our government and industry partners in the ongoing battle against unwanted and illegal robocalls".

AT&T wireless customers can already download the carrier's Call Protect app and voluntarily opt in to the fraud-blocking feature. Now, AT&T customers will only have to opt out via their account settings if they don't wish to have calls blocked.

For customers who are exhausted of these calls and don't want to wait to get access to the new blocking protection, AT&T says downloading the AT&T Call Protect app will offer this same benefit. Verizon's Call Filter service must also be activated before users can find out if a call is likely coming from a spammer. The number of unwanted robocalls skyrocketed 46% from 2017 to 2018, according to caller ID service Hiya.

Other carriers offer similar options, but AT&T is the first so far to automatically block calls.



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