Dixons Carphone discovers unauthorised data access

Share
Dixons Carphone discovers unauthorised data access

Millions of Dixons Carphone customers have had their financial and personal data illegally accessed after a major breach at the United Kingdom company.

The major data breach involved shoppers at Currys PC World and Dixons Travel but bosses insist there is no sign of any related fraud.

It added that its investigation also found hackers had accessed non-financial personal data like names, addresses or email details for more than one million customer records.

The company said relevant card companies had been notified but that there was no evidence of fraud on the cards as a result of the incident.

Carphone Warehouse said it had no evidence that the information had left its systems or resulted in any fraud, but it was contacting those affected to advise them.

The group said that, while 5.8 million of the payment cards targeted were protected by chip and pin, around 105,000 non-EU cards without chip and pin protection were compromised.

Chief executive Alex Baldock admitted the group had "fallen short" of its responsibility to protect customer data.

"We have taken action to close off this access and have no evidence it is continuing", the company said.

"The fact this only came to light now thanks to a review of the company's systems and data and actually occurred in 2017 is also cause for some concern", he said.

He said: "Today's breach of Dixons data will have far reaching consequences for some time".

It said 5.8 million of these cards had chip and pin protection and the data accessed contained neither pin codes, card verification values nor any authentication data that would enable cardholder identification or purchases to be made.

The Information Commissioner's Office (ICO), the Financial Conduct Authority and law enforcement have all been informed about the attack. We promptly launched an investigation, engaged leading cyber security experts and added extra security measures to our systems.

Dixons says it doesn't believe that the attackers have anything like the amount of data required to use the cards fraudulently.

"The NCSC website offers advice to organisations about ensuring their online security is as robust as possible, including guidance on protecting bulk personal data from cyber attack", they added.

Share

Advertisement

Related Posts

Trump targets this SC candidate with a primary day tweet
In defense of his stance on Trump, Sanford has said he criticizes anyone regardless of party if they deserve it. The two primaries were sleepy Tuesday, but will be among the nation's most important battlegrounds in November.

Macedonia reaches name change deal with Greece
Greece is to ratify the deal in parliament after Macedonia has made the necessary changes to its constitution, Tsipras said. Zaev said the deal would be signed this weekend, and a voter referendum would be held in the fall.

North American trio beats Morocco to host 2026 World Cup
The key number is 104 but there is also the freakish and unprecedented scenario where both bids get rejected. Instead of three automatic places in the tournament, six will be given by that time.

Farmers block oil refineries and depots across France
The move came after the French energy giant Total chose to use a cheaper, imported palm oil at its biofuel plant. "We have worked a lot but we did not get enough".

Raccoon scales Minnesota office tower, leaving public in suspense
As the USA slept, a small raccoon who first captured the attention of Minnesota, and then the world, did something remarkable. Not prepared to take a hint, it headed to the neighboring UBS tower - one of the tallest buildings in the city.

‘Avengers: Infinity War’ crosses $2 billion in box office
The only other movies in the US$2 billion club are Avatar , Titanic and Star Wars: The Force Awakens . As of the writing of this story, Infinity War has grossed $2 billion worldwide.

Kumaraswamy rejects Modi’s fitness challenge
JD (S) leader HD Kumaraswamy took oath as Karnataka's 24th Chief Minister on May 23, 2018. He also added that yoga and using the treadmill are already a part of his daily routine.

'This is huge:' North Korea agrees to return remains
This is likely the first time average North Koreans will see an image of the President, NK Pro analyst Fyodor Tertitskiy said. Rodman told CNN's Chris Cuomo that he had heard from the White House, specifically the president's secretary.

Raptors hire Nick Nurse as new head coach
Toronto fired Dwane Casey on May 11 after the team was swept by the Cleveland Cavaliers in the Eastern Conference semifinal. ESPN's Adrian Wojnarowski reports that the Raptors are hiring current Raptors assistant Nick Nurse as their new coach .

Wonder Woman 1984 First Look: Steve Trevor Is Alive?!
But according to a tweet that Jenkins sent out this morning.Trevor looks to be fine - albeit as confused as we are - in 1984. The " Wonder Woman " sequel is officially titled " Wonder Woman 1984 ", a nod to the film's new period setting.

© 2015 ExpressNewsline. All Rights reserved.