Aftermarket iPhone 8 displays becoming unresponsive after iOS 11.3 update

Aftermarket iPhone 8 displays becoming unresponsive after iOS 11.3 update

The other day it was reported that due to an update to iOS 11.3, iPhone users found to have repaired their iPhone displays at third-party fix stores had their touchscreens disabled.

After updating to iOS iPhone only shows the home screen. The update was pushed out on 29 March, introducing Apple's promised iPhone battery health information, as well as the ability to turn off the slowing down of smartphones related to the battery following the scandal in December.

"This has caused my company over 2,000 reshipments", Kripalani told Motherboard.

Apple's stance towards third-party screen repairs seemed to relax previous year when the company said they wouldn't void an iPhone's warranty so long as they don't damage any other components. The story will be updated if they get back to us.

This isn't the first time this has happened. Apple recently started shipping these machines (around 400 last year) to some of the 4,800 authorized service providers around the world. It all does seem to be coming back down to the chip that needs to be "updated" according to Tuesday's screen fix report, and it isn't clear what precisely is happening, or what specific action trips the disabling of the sensor. Apple then released a follow-up software update that made them work again, resolving the issue. The problem was related to the Touch ID fingerprint scanner embedded within the home button. Apple said the security test that caused Error 53 was only supposed to be performed at the assembly factory, and fixed the bug by disabling the test during the restore process.

And let's not forget that Apple was taken to court by the ACCC in 2017 over the "Error 53" messages that appeared on some iOS devices, informing users that the device had been bricked following unauthorised repairs.

Considering that screen cracks and smashes are among the most common types of damage seen by repairers, it's likely that tens of thousands of phones are now affected. Apple also offers an optional insurance policy, called AppleCare+.

Apple did not immediately comment.



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